FAQ
1. Q: Are factory tours available?
A: Yes, factory tours are available. We look forward to walking interested individuals through our manufacturing facility and introducing you to our unique product.
2. Q: Can load different size in one container?
A: Yes, We will help you to check the loading quantity for each size
3. Q: Are you factory or trading company?
A:We are one factory who has speicialized in the fireproofing materials for 20 years with ISO9001-2008, CE and other certificates.
4. Q: Do you need sample fee
A:We prepare the sample for free if you really need the samples to test, and you just pay the courrier fees.
5. Q: How to make order if I am satisfied with your products?
A:PLease send us your purchase information by email or fax, it's wise for you to ask the PI from us, pls note the following things in your requirments:
(1) Product information,- Quatity, specification, type, color, packing, and other requirements you want to get.
(2) Delivery time required:
(3) Shipping documents, we should get to know your information-company name, address, phone/fax,your destination port.
(4) If you have some forwarders in China,pls inform us your forwarders contact details after the goods have been ready.